Enterprise Resource Planning(ERP)


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Course contents:


Customer Relationship Managment

  • Solution Overview(Introduction)
  • Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0)
  • CRM 7.0 Web UI Configuration
  • Marketing
  • Sales
  • Service
  • E-commerce (Internet Sales)
  • Customer Interaction Center (Web Client)
  • Mobile Sales
  • Middleware

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